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Sorry, we do
not accept returns - exchanges only. Some items, such as
originals and giclees, cannot be exchanged. These items will
be noted in the galleries. We are a very small business and
the excessive costs involved in returned merchandise are not
sustainable. Often, returned items come back to us damaged
in shipping and we are not able re-sell them. We will accept
exchanges for new merchandise or site credit. All shipping
costs incurred during the exchange will be paid by the
customer. If you need to exchange an item, PLEASE EMAIL
SALES FIRST FOR EXCHANGE INSTRUCTIONS. Items will only be
accepted for exchange if postmarked within 30 days of
purchase. Items sent back beyond 30 days or exchanges in
damaged, unsellable condition, will not be accepted. Items
returned to us without following all exchange guidelines may
be refused. Please send exchanges well packaged and if
necessary, by insured mail. Please include any Exchange
Information you receive from us with the exchange. If you
email us to make a change or cancellation to your order and
it has already shipped, we will accept exchanges only.
If you
receive the wrong item in your order, please EMAIL SALES
immediately. We will review your order and take steps
quickly to correct the mistake.
If you have a
question about an order you have placed, please EMAIL SALES.
Include your name, email address, the date you placed your
order and the items ordered. For the fastest response from
us, respond directly from the order confirmation email you
were sent after you placed your order. Please do not email
us with incomplete information as we may not be able to find
your order.
Due to the
limited quantities available for many items on this site, we
ask that you only use the mail-in order form for for high
quantity, non-limited items. Mail-In orders placed for
out-of-stock and/or sold out items will receive site credit.
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